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Privacy Policy

Cambridge Music Festival Ltd

PRIVACY NOTICE

This privacy statement sets out how Cambridge Music Festival uses and protects any information that you give us.

Cambridge Music Festival is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.

Cambridge Music Festival may change this policy from time to time by updating this page. You should occasionally check this page to ensure that you are happy with any changes.

This policy is effective from 21 May 2018.

WHAT WE COLLECT

We may collect the following information when you make a donation to us or use our website and we may also receive information from third parties when you buy tickets through them:

  • name and address
  • email address, phone number
  • details of tickets purchased to CMF events

WHAT WE DO WITH THE INFORMATION WE GATHER

We will process your personal information for our legitimate business and charitable interests, which include some or all of the following:

  • Internal record keeping.
  • To invite you to Cambridge Music Festival events that we think may be of interest to you.
  • Recording and processing of donations.
  • To claim Gift Aid on your donations.
  • To undertake statistical analysis.
  • To improve our communication and services.
  • To contact you about the work of the Cambridge Music Festival. You will always have the ability to decline future contact.

We may combine information you provide to us with information available from external sources in order to gain a better understanding of our supporters.

The information that we obtain from other organisations may depend upon your privacy settings or responses you give so you should check them regularly.

Tickets sales are managed on behalf of Cambridge Music Festival by third parties such as Cambridge Live.  If you no longer wish to receive marketing information from a partner organisation, please inform them and us.

SECURITY

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

RETENTION

We will not retain your information for longer than is necessary. This will normally be for a maximum of two years after our relationship with you has ceased except where we are required by law to retain that information e.g. for tax or accountancy  purposes.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict or prevent use of your personal information in the following ways:

  • Whenever you are asked to fill in a form look for the boxes that you can click to indicate how you would like us to contact you.
  • Electronic communications will contain an ‘unsubscribe’ link.
  • You can ask us to remove you from our database at any time by e-mailing info@cambridgemusicfestival.co.uk or by writing to the address.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. A small fee may be payable. If you would like a copy of the information held about you please write to:

Cambridge Music Festival Ltd
Justin Lee
42 City Road
CAMBRIDGE
CB1 1DP

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.